Surveillance System Service Contract
A key component to any surveillance system solution is consistent maintenance, regular technology reviews, and recommended upgrades. As technology changes, our clients need to be made aware of upgrades and solutions that are more economical. A maintenance package is as important as your initial investment. A surveillance system without an annual maintenance program, could potentially put you and your facilities at risk.
Ensure the preservation of your surveillance system solution with monthly cleaning and updates with our ACT service contract. Routine Maintenance by an American Computer Telecom (ACT) technician ensures accuracy and eliminates potential problems caused by others to the system. Routine Maintenance includes: cleaning, readjusting, and updating.
Why do I need a Service Contract?
Peace of Mind
Staff and visitors at your facility rely on your security system to provide a safe and secure premise. Routine maintenance keeps your system in optimum working condition to keep 24 hour coverage at your facility, and help keep the property safe and secure.
Save Money
Regular servicing will also ensure maximum component life and result in lower system downtime. You will also save money by avoiding standard hourly rates.
Stay Covered
Your insurance company will usually require you to regularly maintain your security system. If you have not arranged appropriate coverage, your insurance claims may be invalid. In addition, all security systems that are Police calling, or financed under a Lease Agreement must have a current service and maintenance contract.
Full Maintence Surveillance Contract Includes Technician Servicing the Following:
1. Check whether the customer has experienced any problems with the system
2. Carry out a visual inspection of all major components (including cabling and connection where
accessible) for signs of deterioration or damage
3. Examine supporting brackets for signs of corrosion and damage
4. Check physical condition of cameras and housings for signs of deterioration due to rain, dust and dirt
5. Check camera focus, operation of auto-iris lenses and that field of view is correct
6. Clean camera lenses / housings as necessary
7. Check operation and condition of wiper blade and parking position of wiper unit (adjusting stop if
necessary), and check washer bottle levels where applicable
8. Check condition of pan/tilt unit, adjusting position of end stops and presets where applicable
9. Check operation of infra-red lamps where applicable
10. Check operation of monitor controls and adjust for best picture
11. Check operation of switchers, multiplexers and any telemetry controllers where applicable,
including external alarm interfaces where fitted
12. Check time/date settings on controls and adjust where necessary
13. Check time/date and time lapse settings on Digital Video Recorders and adjust if necessary
14. Check hours run indicator on DVR and recommend removal for service where appropriate
15. Check the CCTV system is fully operational
16. Carry out minor adjustments
17. Resolve customer questions and queries
At American Computer Telecom we strive to better our community by providing professional, accurate and honest Security Support you can Rely on. Proudly providing expert Service Solutions for the greater Tampa Bay since 2004 servicing the following cities: Largo, Seminole, Pinellas Park, Clearwater, Clearwater Beach, Belleair , Belleair Beach, Belle air Bluffs, Redington Beach, North Redington Beach, Redington Shores, Indian Rocks Beach, Indian Shores, Boca Ciega, Madeira Beach, Treasure Island, St. Pete Beach, Kenneth City, St. Petersburg, Saint Petersburg, Sunset Beach, Gulfport, Pasadena, Sand Key, Dunedin, Countryside, Safety Harbor, Oldsmar, Crystal Beach, Palm Harbor, Tierra Verde, Pass-a-Grille, Tyrone Gandy, Park Blvd, Gulf Blvd, Gulf Boulevard, Belcher, Duhme, Oakhurst, Ridge, Starkey, CR1, Bryan Dairy, Ulmerton, Walsingham Road, East Bay Drive, West Bay Drive, Missouri, Central Ave, Tampa, Town ‘n’ Country, Feathersound, Westchase, New Port Richey, Tarpon Springs, Oldsmar, US-19N.